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1. Information We Collect
- Personal Information: Name, email address, phone number, travel preferences, billing details, identification documents (only if required for booking), and any information you voluntarily share.
- Technical Information: IP address, browser type, device information, operating system, and cookies.
- Booking & Travel Data: Travel dates, destination choices, package selections, passport details (when required for international trips), and communication records.
- Usage Data: How you interact with our website, promotions, and travel services.
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2. How We Use Your Information
- Process bookings and reservations.
- Plan and customize travel packages as per your preferences.
- Provide customer support and travel updates.
- Send itineraries, confirmations, offers, and promotional emails (if you opt-in).
- Improve website experience and optimize our travel solutions.
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3. Sharing of Information
- We do not sell your personal data.
- Travel Partners: Hotels, airlines, transportation providers, and travel operators needed to complete your booking.
- Service Providers: Payment gateways, hosting partners, and verification agencies.
- Legal Authorities: Only if required by law, court order, or regulations.
- Business Transfers: In case of merger or acquisition.
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4. Data Protection
- We use industry-standard security measures to protect your information.
- No system is 100% secure, and we cannot guarantee complete protection against unauthorized access.
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5. Cookies & Tracking Technologies
- Improve your browsing experience.
- Analyze website usage and user behavior.
- Show personalized travel recommendations and offers.
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6. Third-Party Links
- Our website may contain links to third-party travel portals or partners.
- We are not responsible for their privacy practices.
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7. Children’s Privacy
- Our services are not directed to individuals under 16.
- We do not knowingly collect their personal data.
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8. International Data Transfers
- Your data may be processed outside your country, depending on booking requirements (e.g., international hotels, airlines).
- All transfers comply with applicable data protection laws.
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9. Changes to This Policy
- We may update this Privacy Policy when needed.
- Updated versions will be posted with a revised “Last Updated” date.
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10. Contact Us
- Astrra Holidays
- Email: support@astrraholidays.com
- Phone: +91 99947 88331
- Website: www.astrraholidays.com